Agile have been providing onsite hardware support services to our customers for many years. Although there are quite a few Third Party Maintenance (TPM) providers out there, Evernex has been our partner of choice for almost 10 years. In this time we have both seen a lot of change, not just in our own businesses but also in the market in general. Today our partnership is stronger and more buoyant than ever and the reasons for this success can be summed up as follows:

• Evernex operate exclusively through a channel model and rely on their partners, like Agile, to manage the customer relationship whilst they provide 100% focus on supplying the best service possible.
• Our partnership is built on mutual trust and respect. This allows us to provide maximum flexibility when tailoring our solution for our customers.
• We can provide a single point of contact for all hardware support agreements. That means we can usually provide support on all of your installed vendor hardware, regardless of brand, making it easier to manage.
• The inclusion of Evernex for TPM services enables Agile to provide our customers with a full Life Cycle Management of their IT Infrastructure including; Hardware Supply, Upgrade, Support and Disposal Services.
• Both Agile and Evernex have a “Customer First” policy… we are on the same page!
  
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Alex Diss, the GM of Evernex ANZ, had this to say,

“We have a Channel sales approach so we recognise that all customers buy from people they like and trust and we need partners like Agile, with decades of experience, to be able to consult with their customers to quickly understand when and where Evernex is the best fit for their ICT strategy. Both Agile and Evernex are big on customer service and bending over backwards to make the customer happy and we both recognise that it’s not just about the financial savings we provide but also about delivering the best service possible.”

To date we have been fortunate enough to win some great TPM Contracts with a number of blue chip customers across Australia, New Zealand and Asia, including; Department of Defence, Leidos, KFC, Spark NZ, Bluescope, DXC Technology and Credit Suisse and we would love the opportunity to provide you with a competitive quote when your support contracts next come up for renewal.

Ask for a quote today, you won’t be disappointed!